TERMS AND CONDITIONS

Seller:
Van Phuong Nguyen, a sole trader registered in the Trade Register
Company Registration Number: 22588914
VAT Number: CZ9310191506
Place of business: Budečská 1028/16, Vinohrady, 120 00 Prague 2, Czech Republic
Contact telephone number: +420 774 527 888
Contact email: marketbudecska@seznam.cz
(hereinafter referred to as the “Seller” or “MarketBudečská”)

These terms and conditions (hereinafter referred to as the “Terms and Conditions”) govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a contract of sale concluded between the Seller and another natural person (hereinafter referred to as the “Buyer” or “Customer”) via the online shop operated on the website www.marketbudecska.cz (hereinafter referred to as the “Website”).

1. Introductory Provisions

1.1. These Terms and Conditions apply to the purchase of goods from the online shop at www.marketbudecska.cz, whose product range consists primarily of food, drinks, toiletries, tobacco and nicotine products, and other consumer goods.

1.2. These Terms and Conditions are intended exclusively for Customers who purchase goods as consumers, i.e. outside the scope of their business activities. The purchase of goods for the purpose of resale is not permitted on the website, particularly in the case of alcoholic beverages and tobacco and nicotine products.

1.3. By submitting an order, the Customer confirms that they have read and agree to these Terms and Conditions and that they have full legal capacity or, where applicable, are represented by a legal guardian.

1.4. The Seller may unilaterally amend or supplement the text of these Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version. For any specific order, the Terms and Conditions in force at the time of placing the order shall always apply.

2. Conclusion of the Purchase Contract

2.1. The website contains a list of goods offered for sale, including prices quoted inclusive of VAT and all related charges, with the exception of delivery costs as set out in Article 5.

2.2. To order goods, the Buyer shall complete an order form containing, in particular: the goods ordered, the method of payment of the purchase price, details of the method and place of delivery, and the Buyer’s contact details (hereinafter referred to as the “order”).

2.3. Before submitting the order, the Buyer has the opportunity to check and amend the details entered. The Buyer submits the order by clicking the ‘Submit Order’ button. The details specified in the order are deemed correct by the Seller.

2.4. Immediately upon receipt of the order, the Seller shall confirm this to the Buyer by email to the address specified in the order. The contractual relationship between the Seller and the Buyer comes into effect upon delivery of this confirmation, or, where applicable, upon confirmation of receipt of the order by the courier.

2.5. The Seller is not obliged to conclude a sales contract, in particular with persons who have previously materially breached a sales contract, or if the order contains goods subject to an age restriction and it is evident that the Buyer has not reached the required age.

3. Customer Account

3.1. To complete an order, the Buyer may, or may be required to (depending on the website settings), create a customer account by entering their details and a password.

3.2. The Buyer is obliged to keep their password confidential and not to share it with third parties. The Buyer is liable for all actions carried out via their account unless they immediately notify the Seller of any suspected misuse of the account.

3.3. The Seller is entitled to cancel or restrict the Buyer’s customer account if the Buyer has materially breached these Terms and Conditions or provided false information during registration.

4. Price of goods, payment terms and goods sold by weight

4.1. The Buyer may pay the purchase price and costs associated with the delivery of the goods in the following ways: in cash or by payment card to the courier upon delivery.

4.2. In addition to the purchase price, the Buyer is obliged to pay the costs associated with the delivery of the goods in accordance with Article 5.

4.3. The minimum order value is 300 CZK (excluding tobacco products).

4.4. For goods sold by weight (e.g. fruit, vegetables, meat, smoked meats, baked goods sold by weight), the price quoted is indicative and is based on the usual weight of a single item or pack. The final price of such goods will be adjusted according to the actual weight of the goods delivered as part of the order, to which the Buyer agrees. The Buyer will be informed of any difference on the order receipt.

5. Delivery Terms

5.1. Goods are delivered within a 5 km radius of the shop at Budečská 1028/16, Prague 2.

5.2. Delivery is free of charge within a radius of up to 500 m from the business premises. For distances exceeding 500 m, a fee of 20 Kč is charged for each commenced kilometre.

5.3. As this is the centre of Prague, where parking is difficult, the Seller delivers orders only to the entrance door of the building (the first entrance) or to a precisely specified outdoor location indicated by the Buyer in the order.

5.4. The estimated delivery time is 10–40 minutes from order confirmation, depending on workload and distance. This is an estimate; the Seller is not liable for any delay beyond this timeframe due to circumstances beyond its control (traffic, weather, etc.).

5.5. Deliveries are made daily between 12:00 and 00:00.

5.6. Given the short estimated delivery time as set out in clause 5.4, the Buyer is entitled to cancel or amend the order free of charge only until the moment it is collected by the courier for delivery. After that, it is no longer possible to cancel or amend the order; this does not affect the right to withdraw from the contract in accordance with Article 7, where applicable to the specific goods.

6. Sale of age-restricted goods

6.1. We do not sell alcoholic beverages, tobacco products, smoking accessories, herbal products intended for smoking, e-cigarettes or tobacco-free nicotine pouches to persons under the age of 18.

6.2. An order containing such goods may only be completed by a Buyer who confirms, at the time of ordering, that they are over 18 years of age.

6.3. Upon delivery of such goods, the courier is obliged to verify the age of the person receiving the goods by checking a valid identity document. If the order is collected by a person under the age of 18 or by a person who refuses to prove their age, the courier is entitled to remove the relevant item from the consignment and deduct its price from the total order price; the contract of sale for the item in question is cancelled with effect from the outset.

6.4. Please note: current legislation governing the distance selling of tobacco products emphasises the need for reliable verification of the purchaser’s age at the time of ordering, rather than at the time of delivery. We recommend that you regularly check whether the above procedure (age verification at the time of ordering + ID check by the courier) sufficiently meets the current legal requirements; if necessary, you should supplement the process by requiring the date of birth to be provided when ordering these goods.

7. Withdrawal from the sales contract

7.1. Under Section 1829 of the Civil Code, a consumer buyer has the right to withdraw from the sales contract without giving any reason within 14 days of taking delivery of the goods, by sending a notice of withdrawal to the email address marketbudecska@seznam.cz.

7.2. In accordance with Section 1837 of the Civil Code, the contract cannot be withdrawn from, in particular, in the following cases:
a) the supply of perishable goods, as well as goods that have been irrevocably mixed with other goods (fresh food, baked goods, frozen and chilled products, fruit and vegetables);
b) the supply of goods in sealed packaging which the Buyer has removed from the packaging and which, for hygiene reasons, cannot be returned;
c) the supply of alcoholic beverages, the price of which was agreed upon at the time the contract was concluded, delivery of which is only possible after 30 days, and the value of which depends on market fluctuations beyond the Seller’s control;
d) supplies of tobacco products, electronic cigarettes and refills for them.

7.3. Given the nature of the product range, the right of withdrawal cannot be exercised in respect of the vast majority of goods; for other goods not excluded from withdrawal by law (e.g. undamaged toiletries, toys in their original packaging), the right of withdrawal remains in force.

8. Rights arising from defective performance and complaints

8.1. The Seller is liable to ensure that, upon delivery, the goods are free from defects, correspond to the agreed quantity, quality and specification, and are fit for the purpose for which they are normally used.

8.2. If the goods show defects upon receipt (damaged packaging, expired use-by date, incomplete delivery), the Buyer should raise this as soon as possible upon handover to the courier, or without undue delay by email to marketbudecska@seznam.cz or by telephone on +420 774 527 888.

8.3. The Seller shall deal with the complaint without undue delay, no later than 30 days from the date it is raised, unless a longer period is agreed with the Buyer.

9. Discount codes

9.1. As part of marketing campaigns, the Seller may provide discount codes that can be applied to purchases under the conditions specified for the particular campaign.

9.2. A discount code may only be applied up to the amount of the final order price. Any unused portion of the discount code’s value does not entitle the Buyer to a cash refund.

10. Intellectual Property Protection and Limitation of Liability

10.1. The content of the website (text, photographs, graphic elements) is protected by copyright. The Buyer undertakes to use the website exclusively for their own personal use.

10.2. Photographs of goods on the website are for illustrative purposes only. The Seller shall not be liable for any damage arising as a result of a breakdown, error or temporary unavailability of the website.

11. Protection of personal data

11.1. The processing of the Buyer’s personal data is governed by a separate document, the Privacy Policy, available on the website, which forms an integral part of these terms and conditions.

12. Out-of-court settlement of consumer disputes

12.1. The Czech Trade Inspection Authority, Štěpánská 567/15, 120 00 Prague 2, Company Registration Number: 000 20 869, https://adr.coi.cz/cs. The online dispute resolution platform (http://ec.europa.eu/consumers/odr) may be used to resolve disputes between the Seller and the Buyer.

13. Delivery

13.1. Unless otherwise agreed, communication between the parties shall take place by telephone or by email to the addresses specified in the order or, where applicable, in the customer account.

14. Final Provisions

14.1. Relationships established by the sales contract are governed by Czech law. This does not affect the consumer’s rights arising from generally binding legal regulations.

14.2. Should any provision be invalid or unenforceable, it shall be replaced by a provision whose meaning comes as close as possible to that of the invalid provision. The invalidity of one provision shall not affect the validity of the others.

14.3. The Seller is authorised to carry on business on the basis of a trade licence. Trade licence inspections are carried out by the relevant trade licence authority.

14.4. Contact details for service of process: Van Phuong Nguyen, Budečská 1028/16, 120 00 Prague 2, email: marketbudecska@seznam.cz, telephone: +420 774 527 888.

These terms and conditions are valid and effective from 26 July 2026